Honest Frontier Airlines Review: What You Need to Know before Flying - All-American Atlas (2022)

One of the most important questions we’re going to answer in this Frontier airlines review is, “Is Frontier safe?” because that’s what the vast majority of people wanting to fly this ultra low cost carrier are going to want to know!

However, we’re also going to talk about more than its safety record, including whether it actually is cheaper than other airlines, how best to purchase seats so you get more legroom, and a review of the Frontier airlines experience from booking to interacting with the cabin crew.

My Frontier experience took me from San Francisco to Dallas, Texas (which is an incredible route to fly if you’re hoping to see views of the Grand Canyon and other natural wonders).

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We had two separate bags to check and a carry-on each, and you know that we got there okay because I’m writing this article now, but let’s uncover the in’s and out’s of what it’s like to take to the skies with their friendly bear mascot.

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History of Frontier Airlines

The modern day Frontier airlines began in the 1990s, when Continental was scaling back operations out of Denver and a pilot and his wife saw an opportunity to start a charter airline based out of Denver.

Over the years, it grew and expanded to quite a few destinations in the west (hence the “Frontier”) name, and nowadays it goes to over 100 US domestic destinations and some international ones.

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(Video) 5 Tips For Flying Frontier Airlines (DO NOT MISS THIS)

Often, Frontier will fly to lesser known airports instead of the big hubs, but they do fly to many big hubs including San Francisco and Dallas Fort Worth, which is where my Frontier flight went between.

It hasn’t always been smooth sailing, including bankruptcies and mergers, but Frontier airlines is still flying today!

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Frontier Booking Experience

The booking experience for Frontier is a little basic, but functional.

You’ll see the “book” option once you go to the homepage, and while the website isn’t as flashy as other airlines, it is easy enough to see where you put in your destination.

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From there, you’ll be able to pick a return date, but take notice that Frontier doesn’t offer flights to all destinations on every day, so you may see some dates greyed out.

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After getting to the main booking page, you’ll see prices for your flights and options to either join the Discount Den or pay the “Standard Price.”

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It costs money to pay to join the “den,” so it’s a matter of determining if paying that price plus the cheaper Den flight price will overall be cheaper than buying the Standard flight.

From there, you start to enter passenger information and then go through all of the “add-ons” that ultra low-cost carriers tend to add.

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You’ll be asked about luggage, seating arrangements, and other upgrades, as well as offered “bundles” that will combine some of these perks together.

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Remember that Frontier does not offer a free carry-on, only a free personal item that must fit under the seat in front of you (we like this one to maximize your space), so if you’re going anywhere that requires you to bring more than a backpack, you’ll need to compare luggage prices and decide how much you need.

Purchasing at the booking stage is almost always cheaper than waiting until later on to add the upgrades, so go in knowing exactly what you need to have a comfortable flight.

What to Pack for a Flight on Frontier

Aside from your general luggage that you’ll be bringing to your destination, think about bringing some of these flight essentials (the carry-on that counts as a personal item and tablet with downloaded movies are the most important for Frontier).

  • Tablet with downloaded movies and TV shows and headphones: I love this tablet for air travel and these noise-cancelling headphones, and this is super important on Frontier because there is no in-flight entertainment.
  • Sleep mask like this one: you’re not going to sleep, let’s be honest, but shutting out the light on an early morning flight is still a better way to travel
  • Ear plugs like these silicone ones: if you’re using regular foam ear plugs, you’ve already lost the battle of the crying baby
  • Compression socks like these ones that don’t look ugly: no one will even know you’re wearing them, and they can go a long ways towards keeping your circulation healthy in the sky
  • Reusable water bottle like this one: did you know you can bring a reusable water bottle through security, then fill it up with water at the gate? Boom, thirst quenched.
  • Carry-on that counts as a personal item like this one: some people use backpacks or duffels like these.

How to Get the Best Seat on Frontier

Unlike airlines like Southwest that have a “first come, first served” seating process, Frontier allows you to book your seat ahead of time.

You’ll be brought to a page that shows exactly what seats are available and how much they cost.

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You do not have to pay to book a seat, but you will be given a random one at check-in if you do not.

(Video) A FRONTIER AIRLINES Review - (including Stretch seats! 😍)

If sitting together is important to you or picking a particular seat matters to you, the cheapest way to get the best seat is just to book in advance (often bundling with luggage if you need to book that as well).

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Frontier Cabin Crew

Frontier does not have a reputation for their cabin crew in a positive or negative way.

I have had pleasant experiences with them, but you don’t interact too much due to the nature of the flight and the absence of things like free food and drinks on a low budget carrier.

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Frontier Airlines Leg Room

Leg room on Frontier depends on which plane you’re on, as they have A319s, A320s, and A321s.

Typically it is between 28 and 32 inches, which is on the shorter side of standard.

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If you have very long legs, you’ll want to book one of the “Stretch seats” up front, but most people of average height will be able to grin and bear it for the flight time.

It’s not terrible, just not roomy.

Does Frontier Have First Class?

Frontier doesn’t have a “First class,” but they do have what’s called “Stretch seating” in their first 3-4 rows of the plane.

These seats recline, unlike the other seats, and have more legroom.

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These are bookable, and can be a great way to get a nicer seat without paying the fares of First Class or Business Class on legacy carriers.

Is Frontier Safe?

As an incredibly nervous flyer, I’m usually the one looking up things like “Is this airline safe?” (PS – if you’re flying America’s other ultra low cost carrier, Spirit, I’ve got a review on Spirit’s experience and safety here).

So is flying Frontier safe?

(Video) Extended Legroom Stretch Seating on Frontier Airlines

Are you going to arrive in one piece?

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The important thing to note with any American airline, “low cost” or not, is that they are held to the exact same aviation maintenance and oversight standards as the “big guys.”

You don’t get to shirk your responsibility for safety in the skies just because you’re Frontier vs. Delta.

The Frontier airlines that exists today has never had a fatal crash (not to be confused with an old Frontier airlines that existed in the 60s), and so it is safe to conclude that it is safe to fly Frontier Airlines.

Much of the reason they are so cheap comes from both the lack of customer service and general upgrade-heavy environment which makes you pay for every little thing.

They cannot skip safety inspections, and their pilots want to get back on the ground safely as much as you do.

Our flight on Frontier felt absolutely safe and no different (in terms of poise or confidence of the crew) than other airlines.

Frontier Airlines Food and Drink

Frontier Airlines does not offer complimentary food or drinks.

You can buy certain packages where you will have some included, like their Classic Plus customers, but most standard travelers will need to purchase this from the in-flight menu.

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There are alcoholic drinks, kid-friendly bundles, and some snacks to purchase (make sure you bring a card).

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What You Don’t Get Included on Frontier Airlines for Free

As an ultra low cost carrier, Frontier adds an “upcharge” for most things beside the seat itself, including:

  • Carry-on bag
  • Seat assignment
  • Checked Luggage
  • Drinks or snacks on the plane
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What You Do Get Included on Frontier for Free

The only thing you get on Frontier Airlines for no extra charge is a personal item.

This must go under the seat in front of you, and we recommend this one to maximize that space.

(Video) The Truth Behind Frontier Airlines

If you have a carry-on that goes above you, that’s an extra charge.

This works out well for someone taking a day trip or really short weekend trip where they can pack their flip flops in a bag and head to a tropical destination, but many will end up needing the add-ons.

How to Save Money on Frontier Airlines

Frontier Airlines is usually already about saving money.

You’re flying an ultra-cost airline, so why wouldn’t it be the cheapest?

However, what many people fail to realize is that sometimes a ticket on a carrier like Southwest that includes luggage can be cheaper than a low-cost carrier that doesn’t, depending on how much it will cost you to add that luggage on.

Always make sure that you’re going through the entire booking process until you get to the final price with all of the upgrades you would need before deciding that Frontier is the airline for you.

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If you fly them often, you can join their “Den,” or “Flying Club,” which can get you cheaper flight prices, and often it is cheaper to add your upgrades as a bundle that they offer rather than adding it piecemeal.

Frontier also offers promo codes, sometimes, and you can sign up to their mailing list to get the best chance of receiving one in a promotion.

Who Should Fly Frontier Airlines?

Frontier Airlines is great for a certain type of traveler, and not so much for others.

You should fly Frontier if:

  • you’re a budget traveler who is willing to sacrifice comfort for cost
  • you don’t have a lot of extra luggage that you need to bring on your trip
  • you are somewhere where you can pack your own snacks/drinks
  • you are an experienced flyer and don’t need a lot of hand-holding or “looking after”

If you’re looking for an all-inclusive experience or are somebody who just prefers your flights to be as comfy as possible, then Frontier isn’t for you (and that’s fine, there’s something for everyone in the world of aviation!).

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FAQs

Is Frontier airline trustworthy? ›

Frontier Airlines Is Safety Certified by the FAA

Further, Airlineratings.com gives Frontier Airlines a solid 7/7 safety rating, which means: Frontier hasn't suffered a fatal crash within the last 10 years. In fact, Frontier Airlines has never suffered a fatal air accident.

Is Frontier Airlines a good deal? ›

Yes, Frontier Airlines is worth it when considering the incredibly low-priced ticket packages. If you can work your way around their 'not-so-loved' cancellation and baggage policies, you'll have a good flying experience. Besides, you'll save a lot of time and money when you fly with Frontier Airlines.

Is Frontier canceling a lot of flights? ›

Frontier Airlines Is Cutting More Than 4,000 Flights — Best Life.

Is there a dress code for Frontier Airlines? ›

What is the dress code at Frontier Airlines? Regular uniform, Shirt and pants.

Is Frontier owned by American Airlines? ›

Frontier Airlines is a major American ultra low-cost carrier headquartered in Denver, Colorado.
...
Frontier Airlines.
IATA ICAO Callsign F9 FFT FRONTIER FLIGHT
Destinations116
Parent companyIndigo Partners
Traded asNasdaq: ULCC
HeadquartersDenver, Colorado, United States
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Does Frontier charge for carry-on? ›

In most cases, a carry-on bag with Frontier costs $30 — as long as you purchase it on Frontier's website up to 24 hours before departure. (This is true for most airlines.) The minute you start adding bags to your itinerary the day of your flight, prices invariably start to rise.

How is it to fly on Frontier? ›

The seats onboard Frontier are also unlike anything passengers would find on a full-service airline. They're thin "slimline" seats with no headrests, in-seat power, or even full-size tray tables. Legroom is also significantly reduced, which can make for an uncomfortable ride for taller passengers.

What percentage of Frontier flights are Cancelled? ›

Know which airlines actually arrive on schedule
Percent of on-time flightsPercent of canceled flights
Alaska Airlines77%.4%.
Southwest Airlines74%.4%.
Spirit Airlines68%.5%.
Frontier Airlines63%.4%.
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8 Sept 2022

How much is a checked bag on Frontier? ›

Frontier baggage policy
First checked bagThird checked bag
During booking on the web or mobile app$55 to $60.$85.
Before check-in on the web or mobile app$57 to $62.$85.
At check-in on the web or mobile app$59 to $64.$90.
At airport kiosk or ticket counter$79 (same price as a carry-on bag).$95.
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30 May 2022

Which airline has the most cancellations 2022? ›

American Airlines has canceled the most flights among major U.S. carriers with more than 19,000 cancellations, according to Reuters, followed by Southwest Airlines with more than 17,000 cancellations. Delta Air Lines had the fewest cancellations with only about 10,000 canceled flights.

Which airline cancels the most flights? ›

Republic Airways, which operates some services for American, Delta, and United, canceled the most flights.
...
Here's the percentage of operations each airline canceled between January and June 2022, listed from worst to best:
  • Skywest Airlines – 2.36%
  • Delta Air Lines – 2.20%
  • Horizon Air – 1.98%
  • Hawaiian Airlines – 0.97%
31 Aug 2022

What kind of planes does Frontier have? ›

Frontier currently operates a fleet of 15 Airbus A320s, 41 Airbus A319s, and four Airbus A318s. Republic Airlines, operating for Frontier, flies a fleet of 17 Embraer E190s. Additionally, our regional partners operate four Embraer E145s, three Embraer E135s, and four Q400s as Frontier Express.

Are masks required on Frontier Airlines? ›

FACE COVERINGS

Frontier Airlines customers, crew members and other team members are no longer required to wear masks onboard Frontier aircraft. For international travel, mask requirements remain dependent on the arrival/departure country's regulations.

Can you wear leggings on a plane? ›

Although a pair of comfy leggings is the go-to choice for many travellers when flying, aviation expert Christine Negroni advises against it, just in case there's an emergency onboard the flight.

Do you tip flight attendants in first class? ›

No, you shouldn't tip flight attendants

While flight attendants spend most of the flight providing service to customers, unlike other people in service industries, they shouldn't be tipped.

Who bought out Frontier? ›

The termination of the Spirit-Frontier deal makes it easier to get to a takeover deal done with JetBlue, which is seeking to buy the budget airline outright for about $3.7 billion and refurbish its planes in JetBlue style, featuring seatback screens and legroom.

Who is Frontier merging with? ›

Spirit and Frontier jointly announced their merger plan in February, arguing that a combination would create a national budget carrier. The two airlines complement each other, sharing a low-cost business model with different geographical strengths.

Is a window seat on Frontier? ›

Frontier Airlines always recommend choosing your best seat on a plane that you can reserve in advance within 24 hours. You can select the available time of booking and get your preference of aisle, window, or middle seat that you can choose near the front of the aircraft.

Can I bring a backpack on Frontier for free? ›

Are backpacks free on Frontier? Small backpacks that fit under the seat in front of you are free of charge. To bring a backpack without paying any fees, it must not exceed 14” x 18” x 8”.

Does Frontier allow carry-on bags for free? ›

Frontier Airlines (F9) allows 1 personal item (purse, briefcase, laptop bag) per passenger fee free. Carry-on baggage is not included as fee free. You may pay for carry-on baggage fees at the time of booking.

Do you get a free checked bag with Frontier? ›

Frontier charges about $55 per checked bag on all of its flights when paid for during booking. Bags weighing 41-50 pounds will be charged $50 per bag, per direction. Bags weighing 51-100 pounds will be charged $100 per bag, per direction. Bags in excess of 100 pounds will not be accepted.

Do Frontier seats recline? ›

Frontier Airlines stretch seating comes with an extra five to seven inches of pitch. These seats also recline, unlike the other seats on Frontier Airlines, and they offer bigger tray tables. Frontier typically offers five or six rows of stretch seating on its aircraft, including the exit rows.

Does Frontier let you bring a pillow? ›

Frontier: Frontier state that a pillow will count as a personal item.

How does Frontier randomly assign seats? ›

A link “What if I don't select a seat?” is provided to customers during the booking process which, once clicked, states that seats are randomly assigned at check-in and while the airline will try and keep groups together, the only way the customer can guarantee sitting together is to select a seat at booking.

Is Frontier known for delays? ›

The only outlier is Frontier Airlines, which has an average departure delay of 30 minutes. That's three times greater than the most on-time airline, Alaska Airlines, which is typically delayed by 10 minutes.

What percentage of flights are delayed 2022? ›

With only 15.3% flights delayed in 2022, its delay rate is 23.9% lower than the national figure. So far in 2022, the airlines with higher delay rates than the national average of 20.1% are Allegiant Air, Frontier Airlines, JetBlue, Spirit Airlines, Southwest Airlines and Republic Airways.

Is there first class on Frontier Airlines? ›

Although Frontier Airlines doesn't offer traditional business- and first-class seats — and there's no Frontier upgrade list — it does offer upgraded seating options for those looking for slightly bigger seats. With this low-cost carrier, you'll find that everything — and we mean everything — will cost you more money.

Is a backpack a carry-on Frontier? ›

That depends on the size of your backpack. If the backpack is 14 x 18 x 8 inches or smaller, it can be considered a personal item. If it is larger, it will be considered a carry-on bag, unless it exceeds the maximum size for a carry-on (24 x 16 x 10 inches) in which case it will be considered a checked bag.

Is Frontier strict about carry-on size? ›

Frontier are relatively strict when it comes to carry on luggage and personal items. You're allowed one small personal item on board free of charge, whilst full size carry ons are chargeable. For peace of mind, it's advised that you stick within their limits.

What is not allowed on a carry-on? ›

Liquid or gel food items larger than 3.4 oz are not allowed in carry-on bags and should be placed in your checked bags if possible. TSA officers may instruct travelers to separate items from carry-on bags such as foods, powders, and any materials that can clutter bags and obstruct clear images on the X-ray machine.

Which airline has the fewest cancellations? ›

Singapore Airlines Ltd. had the best record, scrapping just 0.1% of planned services.

Which airport has the most cancellations? ›

Worst US airports for delays and cancellations this summer
  • Chicago Midway International Airport: 37.7%
  • Baltimore/Washington International Airport: 32.5%
  • Orlando International Airport: 32.2%
  • John F. ...
  • Harry Reid International Airport (Las Vegas): 31%
  • Newark Liberty International Airport: 30.4%
8 Sept 2022

What is the best airline to fly right now? ›

Winner: Delta

Delta led the pack in two of the three categories we considered and finished near the top in the third category. Put simply: Delta is the best U.S. airline to fly during the pandemic. Alaska, United and JetBlue all performed above average, and Spirit Airlines performed worst of all.

Why are so many flights being cancelled 2022? ›

But that surge in demand, coupled with an understaffed airline industry, severe storms and COVID-19 outbreaks among pilots, flight attendants and mechanics, has created a summer of chaos travel. Flight cancellations and delays have been surging, especially during heavy travel periods such as weekends and holidays.

What are my options if my flight is Cancelled? ›

Talk to an agent

First, get in line to speak with an agent. You might also want to call the airline while you wait. Typically, if your flight is canceled, the majority of airlines will rebook you on the next flight available to your destination at no additional cost.

What should I do if my flight is Cancelled? ›

You may have a cancel-and-refund option available to you online or in the airline's app. If not, you can ask an airline employee for assistance in person or over the phone. Just be sure to cancel your original flight before its eventual departure so you can get the money or miles (hopefully) returned.

When was the last time Frontier crashed? ›

There Has Never Been A Fatal Crash

Since its inception in 1994, Frontier Airlines has never been involved in a fatal crash. It's worth noting that there used to be a different Frontier Airlines that existed from 1950 to 1986.

Does Frontier have free snacks? ›

Bring your own snacks

Water is the only food or beverage item that Frontier offers for free. There are no complimentary snacks or sodas.

How wide are Frontier seats? ›

Seat Sizes

Frontier Airlines provides passengers with aisle and window seats that measure 18.1 inches wide, while middle seats measure 19.3 inches wide.

What percentage of Frontier flights are Cancelled? ›

Know which airlines actually arrive on schedule
Percent of on-time flightsPercent of canceled flights
Alaska Airlines77%.4%.
Southwest Airlines74%.4%.
Spirit Airlines68%.5%.
Frontier Airlines63%.4%.
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8 Sept 2022

Which US airline is the safest? ›

Top 10 Best & Safest American Airlines- Hit List
  • VIRGIN AMERICA:
  • JET BLUE:
  • ALLEGIANT AIRWAYS:
  • DELTA AIRLINES:
  • HAWAIIAN AIRLINES:
  • ALASKA AIRLINES:
  • FRONTIER AIRLINES:
  • SOUTHWEST AIRLINES:
22 Feb 2022

What is the safest airline? ›

This year, Air New Zealand has come out on top on the annual safety table, which monitors 385 carriers from across the globe, measuring factors such as the airlines' crash and serious incident records, the age of their aircraft, as well as Covid-19 protocols and operational innovation.

Is Frontier a budget airline? ›

Frontier fees

Frontier is a budget airline, after all, so expect extra fees beyond your ticket price for any comfort items or upgrades. You get to bring only a personal item for free; a carry-on will cost between $39 and $60 (depending on whether you book online or at the gate).

What airline cancels the most flights 2022? ›

American Airlines has canceled the most flights among major U.S. carriers with more than 19,000 cancellations, according to Reuters, followed by Southwest Airlines with more than 17,000 cancellations. Delta Air Lines had the fewest cancellations with only about 10,000 canceled flights.

Is Frontier known for delays? ›

The only outlier is Frontier Airlines, which has an average departure delay of 30 minutes. That's three times greater than the most on-time airline, Alaska Airlines, which is typically delayed by 10 minutes.

What percentage of flights are delayed 2022? ›

With only 15.3% flights delayed in 2022, its delay rate is 23.9% lower than the national figure. So far in 2022, the airlines with higher delay rates than the national average of 20.1% are Allegiant Air, Frontier Airlines, JetBlue, Spirit Airlines, Southwest Airlines and Republic Airways.

Which airline cancels the most flights? ›

Republic Airways, which operates some services for American, Delta, and United, canceled the most flights.
...
Here's the percentage of operations each airline canceled between January and June 2022, listed from worst to best:
  • Skywest Airlines – 2.36%
  • Delta Air Lines – 2.20%
  • Horizon Air – 1.98%
  • Hawaiian Airlines – 0.97%
31 Aug 2022

Which is the best airline to fly in USA? ›

For the fourth year in a row, Delta Air Lines topped The Points Guy's annual list of the best U.S. airlines, the travel website announced Wednesday on "CBS Mornings." Brian Kelly, the site's founder and CEO, said the Atlanta-based carrier came out on top after scoring big for reliability, family travel and loyalty.

What is the number one airline in America? ›

The report scored the major U.S. airlines from January 2021 to December 2021 based on costs and reach, customer loyalty, reliability, and customer experience. Delta topped the list for the fourth year in a row.

Which airline has the least accidents? ›

AirlineRatings.com has named Air New Zealand as the safest airline in the world for 2022.
...
Here's a closer look at AirlineRatings' top 20 safest airlines in the world.
  1. Air New Zealand.
  2. Etihad Airways. ...
  3. Qatar Airways. ...
  4. Singapore Airlines. ...
  5. TAP Air Portugal. ...
  6. Scandinavian Airlines. ...
  7. Qantas. ...
9 Jan 2022

What airline has never had a crash? ›

Hawaiian Airlines

Hawaiian has been flying planes since 1929 and never once had a fatal accident, making it, if our stats stand up, the longest functioning carrier to have never lost a passenger. It may have suffered two bankruptcies (1993 and 2003) but it has not compromised on safety.

Is it better to fly Delta or American? ›

If you're considering Delta vs. American. When comparing the experience between Delta Air Lines versus American Airlines, Delta is a clear winner. Although it doesn't have as many flight routes as American Airlines, Delta makes up for it with its superior in-flight experience and useful SkyMiles credit card benefits.

Can you bring your own food on Frontier Airlines? ›

Solid food items can be transported in either your carry-on or checked baggage, while liquid or gel food items larger than 3.4 oz are not permitted in carry-on baggage and should be placed in checked baggage if possible, according to the Transportation Security Administration.

Does Frontier have free snacks? ›

Bring your own snacks

Water is the only food or beverage item that Frontier offers for free. There are no complimentary snacks or sodas.

Do Frontier seats recline? ›

Frontier Airlines stretch seating comes with an extra five to seven inches of pitch. These seats also recline, unlike the other seats on Frontier Airlines, and they offer bigger tray tables. Frontier typically offers five or six rows of stretch seating on its aircraft, including the exit rows.

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